Contact Us
Have a question, found a bug, or need assistance? Fill out the form below and we'll respond to your inquiry.
Alternative Contact Methods
You can also reach us directly via email:
Email: support@ciphio.com
We typically respond within 24-48 hours during business days.
Frequently Asked Questions
Decinder
- How does matching work? - Both people swipe independently. Decinder only reveals movies that both sides liked so you can decide faster.
- Do I need to install an app? - No install required. Decinder runs in the browser at decinder.ciphio.com and works great on mobile and desktop.
- Can I use Decinder solo? - Yes. You can browse and shortlist movies on your own, then share picks with your partner.
- Does Decinder require signup? - No account is required to start browsing and matching. Open the web app and begin immediately.
Tip Calculator – Bill Split
- Does it work offline? - Yes, completely. The app makes no network connections at all — perfect for restaurants with bad reception.
- Does it collect any data? - No. No ads, no analytics, no accounts. Settings like your last-used tip stay only on your device.
- Can it tip on the pre-tax amount? - Yes. Open Tax options, enter the tax from your bill, and the tip is calculated on the pre-tax amount.
- Which platforms is it on? - iOS and Android. It's coming to both stores — check the app page for updates.